Your Happiness Is Our Happiness – We Care For You
As Our Customer, You Can Expect The Very Best Customer Care
You call, we come running. Your satisfaction is everything to us. What you need is what we built our company on.
You can expect us to go out of our way to assist you if you run into any problems. That means your problem is fixed for you, almost always on the same day or during your next clean, no questions asked. Our Guarantee is to Fix it Free.
Introducing Brenda Begazo, Customer Service Manager
Brenda’s purpose is to make you happy. As an ex-cleaner herself with over 5 years experience, Brenda is able to accurately assess your needs and organise for your problems to disappear.
Brenda is available when you need her – use the form to the right to send an email directly to her inbox or call her on 0423538639 to talk to her now.
People that meet Brenda have described her as “A Whirlwind” and one customer calls her, “The Flash”. Brenda is fast and efficient. If you need her, she will be there for you and you will see for yourself, why she has picked up so many playful nicknames!
Thought Of An Improvement We Can Make?
We work hard to deliver the best customer service we can every day. But we also know that our customers make us better cleaners. So if you have an idea, you think we could use, let Brenda know today. We Care About Quality
Going The Extra Mile
Our regular cleaning is only half of our story. Our customers rely on us for all sorts of additional services. Below are some requests that we have successfully assisted with:We have alerted a customer that their ceiling was collapsing during a rain event and we stuck around to clean up the mess.
- We have done special Coronavirus eradication cleaning.
- When our customers change address, we assist with exit cleans and pre-move cleans or builders cleans.
- We have organised pool care, handyman services, painting and other non-cleaning activities.
- We have helped our customers when moving their personal addresses.
- We have mopped up after localised flooding.
- We have provided services for special or one-off events.
If you can think of it, we have probably done it. Read More About Our Over The Top Exploits
Have a Request?
Use the form to your right or contact our Our General Manager, Julie Byrne on 0433322240